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Family Coordinator (Family and Community Engagement Services) - Full-Time

This position is responsible for serving as the initial contact with students and families to engage them for participation in appropriate agency services. 


What Will I do?

  • Coordinate outreach, training, and prevention/education services among partner agencies (ex. Pittsburgh Public Schools, Family Capacity Partners, etc.).

  • Collaborate with families, service providers, contracted facilitators, volunteers, administrators, and community stakeholders.

  • Provide linkage to resources for families with a focus on reaching self-sufficiency while utilizing the agency’s service delivery model and a strength-based approach to engage families.

  • Conduct home visits with families in Allegheny County, schedule and facilitate family/school conferences, and guide the family to a complete a family plan.

  • Deliver youth prevention services including Family Capacity, Girls/Boys Council and Teen Connect.

  • Coordinate the recruitment of workshop participants and facilitators for all prevention programs.

  • Facilitate a wide range of educational and prevention workshops geared towards positive youth behaviors.

  • Attend community meetings with partner agencies who work in the fields of truancy, HIV/AIDS, and bullying prevention in the schools, along with healthy self-esteem.

  • Develop prevention programming goals and ensure that goals are met.


What will make you a great fit (the ideal candidate for this role has a unique blend of the following):

  • Bachelor’s degree in Social Science, Education, or related field is required.

  • Minimum of two (2) years of case management experience, along with working with children and families.

  • Basic working knowledge of the Pittsburgh Public school system and the Pittsburgh Promise Program.

  • Proficient in conferencing and teaming, or willingness to obtain proficiency within first six (6) months.

  • Experience and thorough knowledge of methods and procedures used in determining eligibility for social services.

  • Life/work experience must demonstrate commitment to children, families, and teen services.

  • Experience training and facilitating workshops is preferred.

  • Excellent interpersonal skills and respect for family traditions, cultural and racial diversity is essential.

  • Ability to work well with people of diverse social, cultural, and economic backgrounds.

  • Proficiency with Microsoft Office Suite.

  • Excellent communication and organizational skills, along with attention to detail.

  • Valid PA driver’s license, clean driving record, insurance, and registration is required.



Bachelor’s degree


Master’s degree



All positions require satisfactory results of a background check and drug screen, as well as Act 33/34 and FBI fingerprint clearances. All employees will be subject to a probationary period of no less than 180 calendar days.


Because Macedonia FACE serves medically vulnerable consumers, COVID-19 vaccination is strongly recommended.

Macedonia FACE is an equal opportunity employer. We are always willing to utilize the skill sets of those who share our value of serving the community.

We partner with Acuity Human Resources, LLC for our recruitment and placement processes.  




Applicants should email a cover letter and resume to with the job title within the subject line.


Please direct all questions about job postings to

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